Privacy Policy

1. Introduction

Ubia Safari ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our truck parking services or visit our website.

2. Information We Collect

Personal Information

When you book parking services with us, we may collect:

• Driver name and contact information
• Phone number and email address
• Truck information (license plate, company name)
• Parking duration and location preferences
• Payment information (processed securely)

Automatic Information

When you visit our website, we may automatically collect:

• IP address and browser information
• Pages visited and time spent on our site
• Device information and operating system
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for:

• Processing and managing parking reservations
• Communicating about your booking status
• Providing customer support and assistance
• Improving our services and facilities
• Ensuring security at our parking facilities
• Sending service updates and important notifications
• Compliance with legal and regulatory requirements

4. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted partners who help us operate our facilities and provide services
• Legal Requirements: When required by law or to protect our rights and safety
• Emergency Situations: To protect the safety of drivers and secure parking facilities
• Business Transfers: In connection with mergers, acquisitions, or asset sales

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to:

• Provide our parking services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Improve our services and operations

Typically, we retain booking information for 3 years and website usage data for 2 years, unless longer retention is required by law.

7. Your Rights

You have the right to:

• Access: Request copies of your personal information
• Rectification: Request correction of inaccurate information
• Erasure: Request deletion of your personal information
• Portability: Request transfer of your data in a structured format
• Objection: Object to certain processing of your information
• Withdrawal: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website usage and improve user experience
• Provide personalized content and recommendations
• Ensure website security and prevent fraud

You can control cookie preferences through your browser settings, but disabling cookies may affect website functionality.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than Tanzania. We ensure that such transfers comply with applicable data protection laws and provide adequate protection for your personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

14. Governing Law

This Privacy Policy is governed by the laws of Tanzania. Any disputes arising from this policy will be subject to the jurisdiction of Tanzanian courts.